Who to write to
| What it is about | Where to write | Response |
|---|---|---|
| Support — setup, sending, anything broken | support@adormax.com | 1 working day |
| Sales, plans and demos | support@adormax.com | 1 working day |
| Billing, invoices and refunds | support@adormax.com | Acknowledged in 24 hours |
| Privacy, data requests, grievances | support@adormax.com | Acknowledged in 48 hours, resolved in 30 days |
| Reporting an unwanted WhatsApp message | support@adormax.com | Acknowledged in 24 hours |
| Phone | +91 81918 06038 | During business hours |
Business details
| Product | Magnusly — magnusly.com |
|---|---|
| Operated by | Adormax (Sole Proprietorship) |
| Udyam registration | UDYAM-UP-58-0102169 |
| Registered address | St. 19, Laddhawala, Muzaffarnagar, Uttar Pradesh 251002, India |
| support@adormax.com | |
| Phone | +91 81918 06038 |
| Hours | Monday to Saturday, 10:00–19:00 IST |
| Parent site | adormax.com |
Getting support faster
If something is not working, these details get you an answer in one reply instead of three:
- Your workspace name
- The WhatsApp number involved
- What you expected, and what happened instead
- The exact error text, or a screenshot
- Roughly when it happened, so we can find it in the logs
Support is included on every plan. There is no paid support tier.
Reporting a message you did not want
If a business using Magnusly messaged you without permission, write to support@adormax.com with the sending number and a screenshot if you have one.
That business controls your data, so we will pass your request to them — and we will also check them against our Acceptable Use Policy. Senders who ignore opt-outs or use purchased lists lose their account.