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Service Delivery Policy

Magnusly is software delivered over the internet. Nothing is shipped, and access is immediate.

Effective 2 September 2026 Last updated 2 September 2026

On this page

1. What is delivered 2. When it is delivered 3. How you access it 4. Where it is available 5. What you need to set up 6. If delivery fails 7. No physical shipping 8. Contact

1. What is delivered

Magnusly is a Software-as-a-Service product. What you buy is a subscription giving your workspace access to the web application at app.magnusly.com — the shared inbox, contacts, templates, campaigns, automations and analytics described on our pricing page.

There is no physical product, no download, no installation, and nothing to post.

2. When it is delivered

EventAccess granted
You create an accountImmediately — the 14-day free trial starts at once
Your first payment succeedsImmediately, and normally within 60 seconds
You add a seat or a numberImmediately
You upgrade or downgrade a planImmediately, from the next billing period
Renewal paymentAccess continues uninterrupted

An email confirmation and a tax invoice are sent to the address on your account within 24 hours of each successful payment.

3. How you access it

Sign in at app.magnusly.com with the email and password you registered, or with Google. No licence key, activation code or download is involved. The application runs in any current browser on desktop, tablet or phone.

4. Where it is available

Magnusly is available worldwide wherever the WhatsApp Business Platform operates and where local law permits. Prices are listed in Indian Rupees. There are no delivery zones, delivery charges or customs implications, because nothing physical crosses a border.

5. What you need before it is useful

Access is delivered instantly, but Magnusly works on top of your own Meta developer app and WhatsApp Business Account. To send your first message you will need:

  • A Meta developer app with the WhatsApp product added
  • A WhatsApp Business Account and a verified phone number
  • A system-user access token and app secret from your Meta Business Settings
  • A billing method attached to your Meta account — Meta charges you for messages directly

The Connect step in the app walks through this and validates each credential against Meta before saving it. Setup usually takes under an hour if the Meta account already exists. Support is included at no extra charge — write to support@adormax.com and we will help you through it.

6. If delivery fails

If your payment succeeds but access is not granted, email support@adormax.com with the payment reference. We will restore access within one working day, or refund the payment in full under our Cancellation and Refund Policy.

7. No physical shipping

Adormax does not ship physical goods in connection with Magnusly. No courier, tracking number, shipping charge or delivery address applies to any order. This page exists because payment providers ask every merchant for a delivery policy, and this is ours.

8. Contact

Adormax — operator of Magnusly
St. 19, Laddhawala, Muzaffarnagar, Uttar Pradesh 251002, India
support@adormax.com · +91 81918 06038
Monday to Saturday, 10:00–19:00 IST

MMagnusly

WhatsApp automation for businesses that own their Meta account. A product of Adormax, a Udyam-registered enterprise in India.

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